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A Technical Support Specialist III is senior system administrator, part of a team responsible for planning and executing the integration servers in an enterprise wide solution and services in a complex data center and network environment that must be efficient, secure, scalable, reliable and cost effective. This Technical Support Specialist III position is primarily responsible for the day-to-day maintenance and administration of servers in DTS enterprise wide environment. On an on-going basis, this position will identify root causes of operational issues in order to resolve them. As required, this position will help build Linux, Windows and Unix systems, monitor system performance to facilitate support and administration. This position will also work closely with other teams to develop fully functional support to our business partners. Serve as resource and escalation point to other staff and act as a technical lead for projects, tasks, incidents and system architecture design. This position is also responsible for planning and execution of small to large-scale projects within the Technical Operations teams under the direction of the manager. Typical projects would include new central engineering initiatives and updates to existing products and services. This position is also responsible for evaluation, implementation and support for shared products developed for DTS sites. This includes any applications, hardware configuration, custom software implementation, performance and availability monitoring, process improvement, and systems documentation. Enthusiastic commitment to delivering world-class technology solutions and the highest levels of customer service is a must. Candidate should be committed to continual process, product and performance improvements, be able to communicate with confidence and clarity to both technical and non-technical audience, take initiative and assume ownership of a wide variety of applications, processes and deliverables. The successful candidate will possess a work style that promotes progress through collaborative teamwork in a dynamic environment.
Relocation costs may be covered.
7+ years??? experience designing, supporting, architecting Windows, Linux and/or Unix servers ??? Experience working in a high capacity, highly scalable state wide server environment ??? Proven ability to participate with other functional teams in systems integration and design including writing operational specifications, test plans and requirements management with attention to detail ??? Superior judgment, problem resolution, team building, negotiation, and decision-making skills as well as the ability to work under continual deadline pressure ??? UNIX/LINUX and Windows and server experience, including expertise in system installation, configuration, administration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures ??? Web (IIS, Apache) and Java application (Tomcat, Jboss, etc) server expertise including installation, administration, configuration, troubleshooting, performance tuning, preventative maintenance, capacity planning, monitoring, and security procedures ??? Understanding of internet standards such as HTTP, DNS, FTP, SSH, HTML, XML, JDBC, SNMP and other protocols ??? Understanding of high availability hardware and database systems design and implementation including cluster management, redundancy and failover testing ??? Knowledge of storage systems (SAN, NAS, RAID Array, etc) ??? Experience hardening and maintaining secure systems ??? Excellent verbal and written communication skills when working with technical groups ??? Ability to produce system documentation, including writing requirements, operational specifications, system architecture, test plans and as-built documentation, all with attention to detail ??? Ability to work within formal processes that assure a quality product and operational integrity ??? Capable of writing and explaining purchase justification ??? Ability to act as a mentor and escalation point for others ??? Excellent project planning skills, highly organized, and the ability to complete high level projects with little or no supervision ??? Excellent project planning skills, highly organized, and the ability to complete high level projects with little or no supervision
Email resume to firstname.lastname@example.org. In subject line put SR System Administrator