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  • Posting Date Jun 14, 2013
  • Closing Date Jul 30, 2013
  • Contact Name Joe Fisher
  • Salary N/A
  • Category Software Development
  • Location Park City, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 231879
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    TECHNICAL SUPPORT/QUALITY ASSURANCE REPRESENTATIVE

    NexTrust Inc. Park City, UT | Posted Jun 14, 2013

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    Job Description

    NexTrust has an immediate opening for a broadly skilled Technical Support/Quality Assurance Representative to provide technical, analytical, documentation and project management support to all of NexTrust???s clients and team. Functions will include: technical support to clients, vendors, partners and team, testing and documenting of issues, client enrollments and various other projects deemed appropriate. The candidate will need to be a bright, imaginative, and capable support representative with strong communication skills specifically seeking to contribute in a thriving small business environment where they will be a key contributor to the overall success of the business.

    Relocation costs may be covered.

    Requirements

    PRIMARY RESPONSIBILITIES The Position will have wide-ranging, cross-functional responsibilities in support of NexTrust???s business. Specific areas of responsibility include but are not limited to: ???Delivering Tier 1 Technical Support via Phone and Email (Estimate 60-80% of time) ???Testing and Documenting Development Projects ???Writing Business Requirements for Development ???Documenting and Managing Various Ongoing Projects ???Identifying opportunities to streamline processes with automated solutions Knowledge, Skills, Experience, and Education REQUIRED QUALIFICATIONS ???Strong verbal and written communication, technical and analytical skills. ???Extensive knowledge of business issues and processes as well as IT resources and enabling technologies. PREFERRED QUALIFICATIONS ???Flexible, Results Driven, Team Player ???Excellent Problem Solving Skills ???Strong Project Execution Skills ???Business Reporting Knowledge ???Strong command of various business tools, applications, and formats including: Outlook, Excel and Word ???Ability to effectively manage multiple projects/task/assignments of various complexities, meet deadlines and work well under pressure. ???Ability to work independently on strategic issues with various parties, capable of managing fairly complex projects. ???Bachelor???s degree in related field(s) ???2+ Years Work Experience in Software Industries

    Additional Information

    Please email or fax resume and any supporting documentation to Joe Fisher

    Email joefisher@NexTrust.com

    Fax 435-615-9610

    Please no phone calls.

    Apply Now
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