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  • Posting Date May 23, 2013
  • Closing Date Jun 15, 2013
  • Contact Name Joan Peddy
  • Salary N/A
  • Category Customer Service
  • Location American Fork, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 228132
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    Call Center

    Arhaus Jewels American Fork, UT | Posted May 23, 2013

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    Job Description

    The Customer Service Representative's role is to provide quality professional customer service that consistently meets or exceeds Company standards of excellence and customer expectations. Location: American Fork, UT 84003 Pay: $10/Hour Candidates will be contacted only if they meet the criteria outlined below! Customer Support / Customer Service Representative Career Advancement Opportunities Hours: 8AM - 5:15PM Mon-Fri Experience: Must have 6-12 months call center CSR experience Excellent customer service skills/experience Work with several sku's of mail order catalog jewelry sales Up-sell capabilities Skills Required: Demonstrate strong verbal and written skills Reliable (demonstrate a good attendance history), Punctual, Ability to work Monday - Friday Basic PC and web browser knowledge, Ability to type 45-60 words per minute Strong familiarity Customer Support related calls Able to work with colleagues in cubical environment Ability to multi-task Communicate effectively with customers American Fork Call Center Job

    Relocation costs may be covered.

    Requirements

    Qualifications: Must be a US citizen (able to provide birth certificate or passport) High school graduate or equivalent Must be eighteen (18) years of age Must be able to obtain ADP II level of trust agreement Additional: Must be able to pass drug screen, extensive criminal background check, and credit check. Successful associates will be able to: -Provide excellent customer service -Listen patiently and understand the customers' needs -Communicate clearly and effectively

    Additional Information

    Please email jpeddy@arhausjewels.com a copy of your resume, please ensure criteria in job description is met. Qualified only candidates will be considered. You can also call Joan Peddy at 801-910-8414 after your resume has been sent via email. Please reference CALL CENTER CUSTOMER SUPPORT Position.

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