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As a Customer Service Representative, you will: * Resolve customer inquiries, explain insurance coverage and make changes to policies * Work with the customer to ensure they are properly insured * Take calls and handle each request to ensure customers are satisfied on the first call * Sell additional insurance products to fill gaps on our customer's policy * Navigate our internal computer system to look up customer information and update policies * Do whatever it takes to delight our customers
Relocation costs may be covered.
* High school diploma or equivalent * Prior customer service experience * Demonstrated job stability * Effective verbal and written communication skills * Excellent computer and multi-tasking skills * High level of dependability * Ability to gather information and make decisions
email a resume to both firstname.lastname@example.org and email@example.com