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  • Posting Date May 08, 2013
  • Closing Date May 31, 2013
  • Contact Name Scott Kalbach
  • Salary N/A
  • Category Other
  • Location Park City, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 225614
Member Since: Aug 2010
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    Support Technician Park City, UT | Posted May 08, 2013

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    Job Description

    AvantLink is looking for an experienced Support Technician that can perform the following duties: Work with Merchant clients to integrate our JavaScript order tracking system. Review product datafeeds (listings of retail products available for sale) from Merchant clients to ensure that they meet documented requirements. Configure daily imports of product datafeeds within an automated scheduling environment. Become an expert on our web based advertising platform to better assist our Affiliate and Merchant partners. At least 75% of the Support Technician???s time will be spent corresponding with users via email, so a courteous and professional writing style is essential.

    Relocation costs may be covered.


    ??? One or more years experience in a web-based support environment. ??? One or more years experience with HTML, JavaScript, PHP and MySQL. ??? Excellent customer service and communication skills (email, phone, and person-to-person). ??? Some experience with spreadsheet applications, e.g. Microsoft Excel, OpenOffice Calc, or Google Docs a must. ??? Strong work ethic and ability to learn quickly and adapt to a rapidly changing Internet company environment. ??? Associate???s degree in any field or IT-related professional certification required. ??? Familiarity with one or more e-commerce platforms a plus. ??? Ability to work with limited supervision. ??? Excellent problem solving skills.

    Additional Information

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