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Landmark Home Warranty, a Utah-based home warranty company, is seeking a Customer Care Specialist to join our growing team. Job Summary: Answer incoming calls; respond to e-mails and website submissions from Real Estate Professionals and Home Owners. Track and resolve all customer issues regarding claims, orders, and requests. Ensure customers are receiving friendly, effective and efficient customer service. This is a F/T position with full medical, dental, vision, 401K, and life insurance and disability benefits after 90 days. Job Responsibilities: 1. Open, Process and Resolve Service Request. 2. Data Entry. 3. Maintain working knowledge of industry systems and process. Full Time Schedule: 40 hours a week Monday through Friday 11:30am - 8:00pm, with rotating Saturdays Compensation: $11.00/hr. DOE Drug Test and Background Check
Relocation costs may be covered.
Requirements: 1. Strong problem solving skills. 2. Excellent verbal communication skills with professional telephone etiquette. 3. Basic written communication skills. 4. Knowledge of Microsoft Office Suite. 5. 1+years customer service experience preferred
Please email cover letter and resumes to firstname.lastname@example.org.