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  • Posting Date Apr 22, 2013
  • Closing Date May 10, 2013
  • Contact Name N/A
  • Salary N/A
  • Category Other
  • Location Salt Lake City, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 222756
Member Since: Mar 2012
Favorite of: 2 People
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    Goal Zero - Solutions Center Representative - Bluffdale, Utah - Customer Service - Call Center

    Goal Zero Careers Salt Lake City, UT | Posted Apr 22, 2013

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    Job Description

    Company Overview Look into GOAL ZERO if you want to dramatically grow personally and professionally, work in a fast paced environment, with an extremely talented team, developing products that are changing peoples' lives and truly making a difference in the world. We are the leader in portable solar power and accessories. We are one of the fastest growing companies in the Mountain region and are ranked as one of the best places to work by Outside Magazine. Put your customer service experience to work serving as a CSR for GOAL ZERO. General Summary of Position The Customer Service Representative will provide resolution to customer inquiries on issues with orders and/or provide technical assistance on product. This person needs to be organized, professional, energetic, and enjoy their work. Must be able to work quickly, be task detail oriented, able to meet deadlines, and work with little to no supervision. Essential Duties Responsibilities Managescustomer inquiries regarding orders Handles and resolves customer complaints Provides technical assistance on product Ability to close consumer sales Researching required information using accessible resources Recording details of comments, inquiries, complaints and actions taken Initiate product replacement, tracking with delivery services and customer follow up Answer phone calls and emails professionally Required Knowledge, Skills, and Abilities Strong organizational skills Problem solving skills Ability to manage multiple priorities and projects effectively Exceptional Communications Skills (oral and written) Ability to work independently and in a team environment Working knowledge of Microsoft Office Suite Outstanding customer service skills (friendly, courteous and helpful) Education and Experience Requirements More than 1 year customer services experience in sales support environment. Compensation Hourly:$11 - 13 hourly (DOE) Immediate hire Schedule Full time shift (8:30am 5:00pm) M-F Part time shifts (6:00am 11:00am, 10:00am 3:00pm, 1:00pm 6:00pm) M-F GZ 675 west 14600 South Bluffdale Utah 84065 To apply, please go to the link below http://goalzerocareers.applicantpro.com/ Please submit resume and cover letter by March 12th For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website. http://goalzerocareers.applicantpro.com/jobs/22507-13822.html

    Relocation costs may be covered.

    Requirements

    See job description

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