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Seeking a highly motivated Sales Service Advisor Do you like people and can be a multi tasker. Do you have high energy and like to excel at what you do. Do you view yourself as a sales person Are you a good listener? Are you teachable and able to learn about cars to be able to explain how things work for the customer This is a full time job with Saturday included. We need a person to Greet the cutomer. document the complaint for their car, assign the ticket to a tech, write up a ticket for car repairs, present to customer, obtain the approval or sell of the job, get the repair done in a timely matter. We can train the right person.
Relocation costs may be covered.
Service Advisor Duties and Responsibilities: ??? Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible. ??? Answers phones and greets customers in a timely, friendly, professional manner. ??? Provides a complete and accurate written cost estimates for labor and parts. Establishes "promised time". ??? Checks on progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explains cost and time requirements in detail, and gets proper authorization before any additional repairs are performed. ??? Test-drives the vehicle or refers to the test technician as necessary. ??? Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with manufacturers.and in house guidelines. ??? Follows all company safety policies and procedures. ??? Completes customer???s vehicle registration through on the spot registration process. Qualifications: Service Advisor Qualifications: ??? Ability to read and comprehend instructions and information ??? Excellent customer service skills ??? General knowledge of vehicle mechanical operations ??? ASE certification preferred ??? Sales experience preferred ??? Professional personal appearance ??? Excellent oral and written communication skills ??? All applicants must be authorized to work in the USA ??? All applicants must perform duties and responsibilities in a safe manner ??? All applicants must be tech savvy, computer, internet, windows, smart phone, and tablet skills. ??? All applicants must have strong phone and communication skills. ??? All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license
Email with a letter of experience and why you would be a good fit with this company or call Yvonne at the above number