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  • Posting Date Apr 18, 2013
  • Closing Date Apr 30, 2013
  • Contact Name Jennifer Strieker
  • Salary N/A
  • Category Customer Service
  • Location Sandy, Utah
  • Job Type Part-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 222268
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    Monitoring Center Representative

    SecureAlert, Inc. Sandy, UT | Posted Apr 18, 2013

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    Job Description

    Duties and Responsibilities: *Handle Monitoring Center inbound and outbound calls. *Efficient resolution of all alarms received in the Monitoring Center. *To communicate professionally and clearly. *To coordinate / direct service and response to customer by internal functions. *To take all necessary steps to properly service the customer???s needs on an on-going basis. *Meet or exceed the Companies stated expectations. *Basic troubleshooting skills and the ability to create Technical Support incidents when needed. *Provide a high level of customer service. *Provide very detailed oriented notes as well verbally. *Other duties as required.

    Relocation costs may be covered.

    Requirements

    Preferred Skills & Experience: *1-3 years call center experience. *Customer service experience. *Computer skills. *Excellent phone and communication skills.

    Additional Information

    Please email your resume to hr@securealert.com and include "Monitoring Center Representative" as the Subject in the email. Please also visit our website to get more information about our company: www.securealert.com

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