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InXpress is a shipping franchise specializing in International and domestic freight shipping. We help our customers by providing them with discounted shipping rates, and exceptional customer service. There are nearly 100 InXpress franchises in the United States and we are #1 because we give our customers incredible service. If you want to work for a winner, this is for you. We currently have two positions available in our fun, growing company. Position #1: Account Manager (for a more sales-oriented personality) InXpress is looking for a passionate, determined, and friendly person to increase business with our current customers. We have so many customers, we cannot interact with them as much as we would like. We are looking for a professional account manager to interface with our customers and provide them exceptional service. This is a PROACTIVE position. Must love working with people, and be comfortable on the telephone and the computer. You are responsible for identifying areas where we can help our customers save money. Position requires applicants to have excellent verbal and written communication skills as well as problem solving skills. Customer service experience preferred. *Must love working with people and being on the telephone *Must be Personable, and be able to build relationships quickly *Must have excellent verbal and written communication skills *Proficient with MS Office and other computer programs $10-$14 per hour with bonuses Position #2: Sales Support / Data Entry (for a more detail-oriented person) This position assists the sales process by entering customer data, setting up new customer accounts, answering phone calls, and tracking customer shipments throughout the world. Duties Include: *Helping customers with shipments. *Entering customer information in computer and tracking their shipping and training status *Updating customers regarding new programs or rates *Training customers on software and shipping procedures *Tracking international shipments and updating customers on status *Working with customs agents to identify any delays and resolve any issues Must be able to work without ongoing supervision. Training provided. If you love to help people, and are very detail oriented, please send resume. Salary: $10 - $12 per hour to start, DOE There are approximately 100 InXpress franchises nationwide, and we are #1. If you want to work with the best, we would love to hear from you. Please specify which position you are applying for.
Relocation costs may be covered.
*Passionate and Driven *Desire to be part of a growing company *Love helping people *Previous customer service experience preferred
Please email resume to firstname.lastname@example.org