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OK3 AIR is currently searching for an energetic, talented, team-oriented member for our Line Service Operations. The Line Service Technician must provide top-notch professional customer service with respect to activities on the ramp. Members of our team will interface with customers, pilots, passengers, supervisory staff and regulatory agencies. Key Duties and Responsibilities: Fueling General Aviation aircraft Driving refueling trucks, towing equipment, de-ice truck, and snowplow trucks. Towing aircraft in and out of hangars Assisting passengers and pilots with luggage Loading and unloading as well as transportation needs General servicing and cleaning Record numbers of units handled and moved, using daily production sheets or work tickets. Confer with customers in person in order to provide information about products and services, to take orders, or to obtain details of complaints. Solicit sale of new or additional services or products. Use of proper FAA and TSA rules and regulations are followed. Other duties and responsibilities as assigned by the Line Supervisor or other Management.
Relocation costs may be covered.
Experience Requirement: Prior experience working at an FBO preferred Excellent Customer Service, Organizational, Training, and Communication Skills Desire to be part of a team Professional in appearance and mannerisms Initiative Able to develop a friendly rapport A sincere desire to assist customers Basic computer and keyboarding skills Ability to calculate figures and amounts Attention to detail Ability to lift 50 lbs Other Requirements: Ability to pass a drug screening test Able to pass a background check Clean driving record Ideal candidate will have the following work styles: Being pleasant with others on the job and displaying a good-natured, cooperative attitude Being reliable, responsible, and dependable, and fulfilling obligations. Attention to Detail Maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior even in very difficult situations Accepting criticism and dealing calmly and effectively with high stress situations being open to change (positive or negative) and to considerable variety in the workplace A willingness to take on responsibilities and challenges Developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done Persistence in the face of obstacles
Send cover letter and resume to Randell Ranson (email@example.com)