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  • Posting Date Apr 12, 2013
  • Closing Date May 31, 2013
  • Contact Name N/A
  • Category Customer Service
  • Location Ephraim, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 221126
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    Customer Service-Medical Records Retrieval Agent

    Verisk Health Ephraim, UT | Posted Apr 12, 2013

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    Job Description

    Verisk Health drives performance in the business of healthcare. By combining clinical and analytical expertise with advanced technology and expertise, we help payers, employers and providers solve complex problems with measureable results. Mitigate risk, reduce costs and improve patient outcomes with data-driven solutions. The RQI division is a leading provider of medical record retrieval, digitization, coding, extraction, and analysis. We serve clients across large life insurance agencies, health insurance companies, and regional law firms by providing exceptional health information technology service and support. Verisk health offers exciting opportunities for career advancement in a fast-paced environment where quality work and performance are rewarded. Verisk Health is an Equal Opportunity Employer. We are looking for passionate, honest, career minded, positive thinkers with a can-do attitude. If this describes you, we want you to join our Medical Record Retrieval team! A Medical Records Retrieval Agent is responsible for actively coordinating the retrieval of records, maintaining healthy relationships with medical provider facilities, fielding phone calls from facilities and responding accordingly, and resolving any issues that may arise as a result of our active pursuit of medical, employment and educational records. Medical Records Retrieval Agents routinely speak with facilities regarding record requests and resolve any and all concerns related to each request. Each retrieval agent is responsible for ensuring that the facilities from whom records are requested receive the highest level of customer service and care. We offer competitive compensation, incentive programs, health & dental benefits, a 401k plan, paid time off and the opportunity to work with some of the most talented and dedicated people in the industry. We place great emphasis on providing opportunity for personal and professional growth.

    Relocation costs may be covered.

    Requirements

    Requirements ??? Excellent customer service skills, both written and verbal communication, and the ability to type at 35wpm ??? Ability to work and thrive in a multitasked, fast paced environment ??? Conscientious, quick learner and strong team player ??? Self motivated and adaptive to change ??? Familiarity with computer and Windows PC applications, which includes the ability to quickly learn new computer system applications ??? Strong sense of urgency and follow-through. ??? Flexibility, willingness to accept direction and feedback, and a positive attitude are highly valued at MediConnect. ??? Ability to negotiate solutions through building relationships ??? Any prior experience working in the Medical, Healthcare, Life Insurance or Legal industry is a plus! Does this fit you? If so, we want to hear from you TODAY!

    Additional Information

    Fill out our online application today by copying and pasting this URL into your web browser

    www.mediconnect.net/KSL

    Apply Now
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