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Position Summary: The Frozen Food Manager is a positive, motivated, committed individual that is responsible for adhering to and being accountable to the standards set by Harmons. It is important that this person has a basic understanding of how all products in their department are received, stored, prepared, merchandised, kept safe, cleaned, sanitized and handled. This person must also understand the basics of inventory control and the importance of rotating product. The Frozen Food Manager will be responsible for ordering product and managing shrink in the department. This person supports changes that take place, and is able to maintain the vision of the Grocery Manager. This person will be required to attend trainings including but not limited to ServSafe, World Class Customer Service, Harassment for Managers, Traditions, Working Safe at Harmons, and Leadership Classes.
Relocation costs may be covered.
Frozen Food Manager Job Description 2/22/11 Reports To: Grocery Manager Product Minded ??? Guarantees product presentation and ensures displays are well maintained ??? Constant attention to inventory levels ??? particularly on ad items. ??? Ensures highest quality at all times ??? Ensures variety throughout stores ??? Ensures sanitation and safety standards Customer Minded ??? Has high operating standards ??? Ensures a safe place for customers to shop ??? Is able to positively acknowledge and interact with customers ??? Exceeds customers expectation ??? Initiates customer contact pleasantly and immediately, with a sense of urgency ??? Helps meet customers needs by offering suggestions, ideas and information about products ??? Maintains a positive attitude at all times, and appropriately handles all customer concerns or complaints ??? Is sincere, honest and builds confidence with the customer ??? Must be able to communicate sufficiently in English for associate and customer interaction Personnel Minded ??? Enjoys sharing knowledge with associates and customers ??? Contributes and is concerned about the overall success of the team ??? Maintains a positive attitude and a favorable working relationship with all associates ??? Does not allow standards to slip ??? Performs other related duties as directed by the Grocery Manager or Store Director Detail Minded ??? Is clean and uses appropriate personal hygiene products daily, washes uniform as needed ??? Knowledge of product and invoices ??? Responsible for ensuring the accuracy of pricing and signage ??? Is mindful and effectively controls product loss ??? Follows merchandise set plans according to Harmons standards ??? Ensures cleanliness and sanitation standards are consistently implemented throughout the department ??? Is able to lift up to 50 lbs without difficulty; up to 80 lbs with assistance ??? Is able to bend, lift, twist and stoop frequently ??? Is able to stand for extended periods of time Consistent ??? Arrives to all shifts in dress code and on time ??? Sustains a positive and friendly attitude with all Harmons customers and associates ??? Support of better basic standards ??? Consistently sets a professional, positive example ??? Communicates frequently and openly with the Grocery Manager Forward Focused ??? Agrees to embrace changes as directed by Harmons management ??? Self motivated and is able to complete functions with minimal oversight ??? As part of the team, shares ideas and suggestions with the Grocery Manager ??? Accepts constructive review willingly
Interested applicants should email their resumes to Marlene Hadley.