Advanced Search 
Browse by Category
(126)
(111)
(16)
(68)
(244)
(110)
(51)
(127)
(52)
(241)
(805)
(437)
(168)
(12)
(68)
(59)
(244)
(96)
(80)
(36)
(293)
(14)
(35)
(173)
(316)
(4)
(67)
(1)
(870)
(7)
(10)
(64)
(228)
(67)
close X
Keywords
Customer Service Representative
Job Number
Job Views
Company name
Pay Rate / Range
Location
Position Type
Date Posted
216258
882
Hourly
Kaysville, UT
Full Time Employee
Mar 20, 2013 (closes Apr 19, 2013)
Job Description
The Customer Service Representative is responsible for receiving inbound calls, accurately entering new orders, managing status of open orders, and prompt scheduling of new orders; ensuring the highest level of customer service is provided at all times. The CSR will work closely with customers by phone to place orders, answer questions, resolve concerns, and verify data.
•Manage all aspects of customer’s sales orders from start to finish, including verifying purchase order totals, determine appropriate ship date, add special instructions to orders, and invoicing within 24 hours.
•Work closely with the buyers, sales representatives and accounting department for each account.
•Provide customers with information associated with specific orders both past and present (including backorders).
•Provide complete product information and check inventory availability on specific products; suggest substitutions where applicable.
•Trace freight shipments and relay to customer when necessary.
•Provide timely communication relating to specific customers needs, special requests and problems.
•Manage all aspects of customer’s sales orders from start to finish, including verifying purchase order totals, determine appropriate ship date, add special instructions to orders, and invoicing within 24 hours.
•Work closely with the buyers, sales representatives and accounting department for each account.
•Provide customers with information associated with specific orders both past and present (including backorders).
•Provide complete product information and check inventory availability on specific products; suggest substitutions where applicable.
•Trace freight shipments and relay to customer when necessary.
•Provide timely communication relating to specific customers needs, special requests and problems.
Requirements
Minimum Requirements:
•High School Diploma
•Excellent Attendance History a must
•Familiarity with distribution or logistics experience desired
•Minimum of two years experience in a customer service facing role
•Strong computer literacy with Windows, MS Excel, MS Word, MS Outlook, and Internet
•High level of discretion, confidentiality and work ethic
•Exceptional organization and communication skills
• Ability to successfully multi task in a fast pace environment
•Excellent written and verbal communication skills
•Open to continuous improvement and change
•Able to fulfill a 40 hour per week work schedule
Benefits:
•Medical/Dental/Vision Insurance Coverage available after 90 Days
•Starting pay $10.50 to 11.00 per hour depending on Exp., plus Bonus potential
•401(k) Retirement Account
•High School Diploma
•Excellent Attendance History a must
•Familiarity with distribution or logistics experience desired
•Minimum of two years experience in a customer service facing role
•Strong computer literacy with Windows, MS Excel, MS Word, MS Outlook, and Internet
•High level of discretion, confidentiality and work ethic
•Exceptional organization and communication skills
• Ability to successfully multi task in a fast pace environment
•Excellent written and verbal communication skills
•Open to continuous improvement and change
•Able to fulfill a 40 hour per week work schedule
Benefits:
•Medical/Dental/Vision Insurance Coverage available after 90 Days
•Starting pay $10.50 to 11.00 per hour depending on Exp., plus Bonus potential
•401(k) Retirement Account
How to Apply
Contact: Regina
Email: HR@BIOEXPRESS.COM
Please send your resume to HR@BIOEXPRESS.COM and put Customer Service Representative in the subject line.
Email: HR@BIOEXPRESS.COM
Please send your resume to HR@BIOEXPRESS.COM and put Customer Service Representative in the subject line.
more by employer
report abuse
add to favorites
email a friend
share on facebook
share on twitter
Fraud Tips:
- Research the company before submitting your resume or personal information to them.
- If the company is asking you to cash checks and wire money back to them then the job is a scam.
- Listen to your instincts. Does something seem odd in the job posting or in your comminucations with the company? Is it too good to be true?
Site Index
KSL's Children's Television Programming Reports, as well as its FCC public inspection file, are available for viewing during regular office hours at the KSL Broadcast House or online.
The station representative who can assist a person with disabilities with issues related to the content of the public files is Mike Dowdle, available during regular office hours at closed_captioning@ksl.com and (801) 575-5555.
The station representative who can assist a person with disabilities with issues related to the content of the public files is Mike Dowdle, available during regular office hours at closed_captioning@ksl.com and (801) 575-5555.
© 2013 ksl.com | KSL Broadcasting Salt Lake City UT | Site hosted & managed by Deseret Digital Media - a Deseret Media Company v11
