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Wasatch I.T., an award-winning supplier of information technology solutions for businesses, seeks to hire an Account Manager to take over an existing client list. Expected initial wages are $60,000, with the ability to increase based on performance. Wasatch I.T. was named 2012 Partner of the Year by Microsoft, and offers health, dental, life and PTO. Applicants must be experienced, highly professional, and have extremely good people skills. The Account Manager is responsible for the full sales lifecycle as it pertains to the current customer base of the company. This position must farm active customers to up-sell products and services by developing a thorough understanding of their business and technology needs. Essential Duties and Responsibilities: ??? Work with active customers to develop a deep understanding of their needs and translate those needs into product requirements that satisfy their demands ??? Cross-selling and up-selling services and solutions to existing accounts ??? Qualify new sales opportunities for current customers ??? Receive requests for service and products details from customers and provide timely responses ??? Conduct onsite or online presentations that showcase the services and products of the company to active customers ??? Work with management to develop proposals, quotes and respond to RFP/RFI documents ??? Effectively communicate features and benefits of solutions and manage prospect expectations throughout the lifecycle of the account ??? Manage the complexity of Managed IT services proposals, contracts, lease agreements, and service level agreements ??? Maintain in-depth product knowledge of the service offerings of the company ??? Perform sales procedures through activities and opportunities in ConnectWise and remain compliant with defined policies and procedures ??? Achieve and maintain a positive rapport with prospects and work to give them the best possible service
Relocation costs may be covered.
??? Outside sales experience with selling any of the following: IT services and products, managed IT services, or IT consulting ??? Possess a track record of managing the customer commitment, negotiation, and closed of the sales process ??? Demonstrated level of success in the development of client relationships ??? Enjoy working with customers and external audiences ??? High energy and drive with good negotiation skills ??? Proficient with general office applications ??? Strong organizational, presentation, and customer service skills ??? Skill in preparing written communications and materials ??? Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care ??? Ability to multi-task and adapt to changes quickly ??? Typing skills to ensure quick and accurate data entry ??? Self-motivated with the ability to work in a fast moving environment
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