Operations Manager

Real Property Management “RPM” is the leading property management company in the real estate industry with over 200 offices nationwide. RPM is listed on the Inc. 500 for two consecutive years and named No. 1 in Real Estate Investor Magazine. For more information, visit www.RealPropertyMgt.com.

We are recruiting for an Operations Manager with 3 plus years of single family home property management experience, strong customer support and problem solving skills and a stellar track record of performance in a fast-paced environment. This is an excellent career opportunity for the right candidate with a vigorous work ethic and a desire for professional growth in a growing company.

An Operations Manager is responsible for supporting the operational challenges and driving the growth of each franchise office. This position identifies problems and provides expertise to resolve process and organizational issues to deliver best in class service to the franchise base.

Job Description:
• Accomplishes objectives by establishing plans and results measurements; allocating resources; reviewing progress; making mid-course corrections
• Project Management including tracking department and vendor deliverables
• Responsible for developing and maintaining operational pull through for strategic initiatives
• Utilizes a coach and teach methodology to improve current procedures/processes to maximize efficiency and quality of professional services provided
• Excellent communication (verbal and written) skills
• Interface with various internal cross functional teams to drive improvements including Marketing, IT, Vendor Management, and Sales

Qualifications:
• MUST have a minimum of 3 years of property management experience
• Competence with process mapping, project status and reporting, and process improvement methodologies
• Strong organizational, project and time management skills, able to address multiple projects/requests and meet tight deadlines with ownership and accountability
• Ability to shift priorities quickly and remain calm and focused under pressure
• Must have presence of mind and have quick decision-making abilities
• Must have a natural instinct for business and management
• Must be a person of integrity and should be honest in dealings without misusing his/her power
• Strong analytical and problem solving skills
• Demonstrated expertise in managing single family homes
• Must possess a strong desire to be part of a world-class support team—high professional standards, good judgment and a positive attitude are essential
• Bachelor's degree preferred
Benefit package includes optional Health, Dental, Vision, Flexible Spending Accounts, 401k.

Contact: Stacy Brown
Email: SBrown@realpropertymgt.com

Please send resumes directly to our Franchise Operations Manager, Stacy Brown at: SBrown@realpropertymgt.com