Lead Artisan Baker Job Description
Reports to: Bakery Manager

GENERAL PURPOSE
The Lead Artisan Baker works closely with the Bakery Manager to ensure the success of the store and Bakery Department. Responsible for maintaining quality standards and product levels of all fresh baked artisan bread products in the Bakery. Responsible to train and mentor other Artisan Bakers and Artisan Bread Specialists. Responsible to perform tasks related to daily operations of the Bakery including consistent delivery of exceptional customer service and high quality product in order to meet customer requirements and the company’s gross profit goals.

ESSENTIAL DUTIES & RESPONSIBILITIES
•Follows established departmental and store policies and procedures
•Ensures the quality and freshness of all products and services the bakery provides
•Responsible for maintaining the appropriate product assortment and inventory levels for the artisan bread counter
•Confirms pricing accuracy and signage for all artisan bread products, paying particular attention to ad items
•Ensures the bakery is cleaned and sanitized daily and meets the company standards for appearance
•Delivers excellent customer service to all customers
•Follows precise recipes and techniques for the mixing, shaping and baking of Harmons’ artisan breads
•Writes production sheets for other Artisan Bakers
•Assists with ordering of product related to artisan breads

MARGINIAL DUTIES & RESPONSIBILITIES
•Performs other job-related duties as assigned

NATURE OF WORK CONTACTS
•Consistent and daily interaction with store associates.
•Consistent and daily interaction with customers.

TRAINING & QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A high school diploma or GED preferred; 1 year of bakery experience preferred; or any combination of education, experience, and training which provides the following knowledge, skills and abilities:
• Excellent organization and planning skills
• Must possess solid communication skills, including verbal and listening skills in order to effectively and efficiently communicate with customers and fellow associates
• Current Food Handler’s Permit
• Must possess the ability to accept constructive review and be accountable for one’s own success as well as the success of your team
• Ability to interpret policies and procedures
• Must possess integrity, a positive attitude, be mission-driven, and be self-directed with a demonstrated passion for Harmons’ mission and commitment to working collaboratively.
• Ability to read and follow a recipe
• Basic math skills used to half or double recipes
• Knowledge of baking procedures and times
• Ability to work weekends, evenings and holidays.
PHYSICAL/SENSORY DEMANDS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot, cold and wet conditions. While performing the duties of this job, the employee is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand and foot coordination; hear and respond to customer inquiries. Also requires standing, walking and bending throughout the entire work day and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.

Please apply online at www.harmonsgrocery.com