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Morinda, Inc. Job Title: Global Systems Support Technician - AM Shift Monday through Friday, 2AM - 10 AM Morinda, Inc. is an international network marketing company that created a global phenomenon with the noni fruit, a remarkable but little-known medicinal plant from Tahiti. Since its founding in 1996, Morinda has improved the health and happiness of millions of people from all corners of the globe. Job Summary Morinda, Inc. is looking for a self-motivated individual who is passionate about technology and wants to grow with an international company. This position will provide support for the company???s international offices. We need someone who is personable, customer service oriented, likes a challenge, and isn???t afraid of hard work. This individual must be willing to push the boundaries of their knowledge and find new and unique ways that innovate, and increase customer satisfaction. If you feel you are one of those individuals, we want to talk to you. Essential Duties and Responsibilities: ???Provide the company???s international offices with support for hardware and software related issues, while maintaining a high level of customer satisfaction. ???Perform hardware and software maintenance and upgrades. ???Complete special projects as needed. ???Any other duties and/or responsibilities as assigned ???This position is Monday through Friday, 2AM - 10 AM
Relocation costs may be covered.
Required Qualifications: ???Requires a High School Degree and 2 ??? 3 years of professional computer support experience. ???Must have the ability to use Linear, Logical Trouble-Shooting. ???Must provide excellent customer service and be able to work well with others. ???Requires good oral and written communication skills. ???Must have knowledge of Microsoft Office 2007 and 2010 including: Word, Outlook, Excel, PowerPoint, and Publisher. ???Strong understanding of network technologies, Cisco IOS experience a plus. ???Requires thorough knowledge of Windows XP and Windows 7. ???Requires thorough knowledge of PC Hardware. ???Must be available to provide after hour and weekend support when on call ???Must be organized, detail oriented, task oriented and friendly. Working Environment: ???An office environment.
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