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Keywords
Software Support Technician
Job Number
Job Views
Company name
Pay Rate / Range
Location
Position Type
Date Posted
199251
1
12.50-16.00 HR
Provo, UT
Full Time Employee
Jan 28, 2013 (closes Feb 20, 2013)
Job Description
We have some full time positions open on our software support team.
Duties include answering our customer’s questions and resolving their issues by taking inbound phones calls and emails. Our software is a business management system that integrates all facets of business; Sales, Inventory, Purchasing, Receivables, Payable, General Ledger, Contracts, and Service/Dispatch. The program is Windows based with Microsoft SQL Server as the database engine. We are looking for those with technical knowledge/experience as well as accounting knowledge/experience or a combination of both.
Duties include answering our customer’s questions and resolving their issues by taking inbound phones calls and emails. Our software is a business management system that integrates all facets of business; Sales, Inventory, Purchasing, Receivables, Payable, General Ledger, Contracts, and Service/Dispatch. The program is Windows based with Microsoft SQL Server as the database engine. We are looking for those with technical knowledge/experience as well as accounting knowledge/experience or a combination of both.
Requirements
Expertise in any of the following is recommended:
Microsoft Windows 2000, XP, Vista, 2003 Server, 2008 Server
IIS (Internet Information Services)
Networking (Network settings, Domains, Security)
Accounting (Balance Sheet, Accounts Receivable, Account Payable, General Ledger)
Inventory (Purchasing, Receiving, Counting, Warehousing, Manufacturing, Sales)
PDAs (Windows Mobile)
Bar coding/Bar code scanners
Service / Dispatch
Scripting or Programming on Windows (.NET, HTML, SQL)
Microsoft SQL Server (installing, setup, trouble shooting, SQL language)
Documentation/writing skills
Microsoft Windows 2000, XP, Vista, 2003 Server, 2008 Server
IIS (Internet Information Services)
Networking (Network settings, Domains, Security)
Accounting (Balance Sheet, Accounts Receivable, Account Payable, General Ledger)
Inventory (Purchasing, Receiving, Counting, Warehousing, Manufacturing, Sales)
PDAs (Windows Mobile)
Bar coding/Bar code scanners
Service / Dispatch
Scripting or Programming on Windows (.NET, HTML, SQL)
Microsoft SQL Server (installing, setup, trouble shooting, SQL language)
Documentation/writing skills
How to Apply
Contact: Lance
Email: lterrell@digitalgateway.com
email PDF resume to lterrell@digitalgateway.com
Email: lterrell@digitalgateway.com
email PDF resume to lterrell@digitalgateway.com
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