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Keywords
Tech Support
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Job Description
Technical assistance and training to customers using our software. Interaction with customers to communicate and troubleshoot issues while reporting possible solutions. Prompt response to email and telephone communication, excellent customer service, and knowledge of configuration of software to connect to internet application servers.
Requirements
• Technical Support or related field; or equivalent combination of education and experience
• Knowledge with Microsoft products, Word, Excel, Outlook, OneNote
• Experience in customer services
• Experience in phone support
• Typing proficiency: 40-60 wpm
• Experience in helpdesk and technical troubleshooting
• Knowledge with Microsoft products, Word, Excel, Outlook, OneNote
• Experience in customer services
• Experience in phone support
• Typing proficiency: 40-60 wpm
• Experience in helpdesk and technical troubleshooting
How to Apply
Contact: Angie Chapman
Phone: 801-610-1890
Email: careers@datamasterusa.com
send resume to careers@datamasterusa.com
Phone: 801-610-1890
Email: careers@datamasterusa.com
send resume to careers@datamasterusa.com
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