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Keywords
IT Support Technician
Job Number
Job Views
Company name
Pay Rate / Range
Location
Position Type
Date Posted
198730
2
$12 - $19
Ephraim, UT
Full Time (Contracted) Employee
Jan 24, 2013 (closes Mar 15, 2013)
Job Description
Title
IT Support Specialist
Wage Information
Part or Full Time --$14 - $19
Description
The IT Support Specialists role is to be part of a cheerful, positive team that provides excellent managed and end-user IT support to small and mid-sized computer networks. This includes installing, configuring, maintaining, and optimizing all desktop, server, and network hardware. The person will also diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support where required.
Responsibilities
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
Receive and respond to incoming support tickets, and maintain thorough and accurate documentation within the support ticket system.
Perform, test, and monitor routine system backups and restores.
Practice IT asset management, including maintenance of IT equipment inventory and related documentation.
Manage and/or provide guidance to junior members of the team.
Knowledge & Experience & Other
Working technical knowledge of network and PC operating systems, including Windows and OSX (MAC).
Considerable application support experience.
Working technical knowledge of current network hardware, protocols, and standards.
Hands-on software and hardware troubleshooting experience.
Reliable Transportation
Personal Attributes
Strong written and oral communication skills.
Excellent interpersonal skills.
Ability to present ideas in user-friendly language.
Self motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous)
Proven analytical and problem-solving abilities.
Formal Education & Certification
College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
Title
Junior IT Support Specialist
Wage Information
Part or Full Time --$12 - $16
Description
The Junior IT Support Specialists role is to be part of a cheerful, positive team that provides end-user IT support to an excellent educational institution, Wasatch Academy, in Sanpete County. This person will be responsible to diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support in a courteous, professional manner.
Responsibilities
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, operating system, as well as networked peripheral devices (printers, scanners, etc.)
Receive and respond to incoming support tickets, and maintain thorough and accurate documentation within the support ticket system.
Create, test, deploy and maintain image backups of standard Windows and OSX desktop configurations.
Practice IT asset management, including maintenance of IT equipment inventory and related documentation.
Assist Senior IT members in identifying, troubleshooting, and resolving network and other IT-related issues.
Knowledge & Experience & Other
Working technical knowledge computer operating systems, including Windows and OSX (MAC).
Working technical knowledge of current network hardware, protocols, and standards.
Hands-on software and hardware troubleshooting experience.
Reliable Transportation
Personal Attributes
Strong written and oral communication skills.
Excellent interpersonal skills.
Ability to present ideas in user-friendly language.
Self motivated and directed.
Ability to effectively prioritize and execute tasks.
Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous)
Proven analytical and problem-solving abilities.
Formal Education & Certification
High School diploma and 1 years work experience in the computer industry.
IT Support Specialist
Wage Information
Part or Full Time --$14 - $19
Description
The IT Support Specialists role is to be part of a cheerful, positive team that provides excellent managed and end-user IT support to small and mid-sized computer networks. This includes installing, configuring, maintaining, and optimizing all desktop, server, and network hardware. The person will also diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support where required.
Responsibilities
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
Receive and respond to incoming support tickets, and maintain thorough and accurate documentation within the support ticket system.
Perform, test, and monitor routine system backups and restores.
Practice IT asset management, including maintenance of IT equipment inventory and related documentation.
Manage and/or provide guidance to junior members of the team.
Knowledge & Experience & Other
Working technical knowledge of network and PC operating systems, including Windows and OSX (MAC).
Considerable application support experience.
Working technical knowledge of current network hardware, protocols, and standards.
Hands-on software and hardware troubleshooting experience.
Reliable Transportation
Personal Attributes
Strong written and oral communication skills.
Excellent interpersonal skills.
Ability to present ideas in user-friendly language.
Self motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous)
Proven analytical and problem-solving abilities.
Formal Education & Certification
College diploma or university degree in the field of computer science and/or 3 years equivalent work experience.
Title
Junior IT Support Specialist
Wage Information
Part or Full Time --$12 - $16
Description
The Junior IT Support Specialists role is to be part of a cheerful, positive team that provides end-user IT support to an excellent educational institution, Wasatch Academy, in Sanpete County. This person will be responsible to diagnose, resolve, and document hardware and software problems in a timely and accurate fashion, and provide end user training and support in a courteous, professional manner.
Responsibilities
Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, software, operating system, as well as networked peripheral devices (printers, scanners, etc.)
Receive and respond to incoming support tickets, and maintain thorough and accurate documentation within the support ticket system.
Create, test, deploy and maintain image backups of standard Windows and OSX desktop configurations.
Practice IT asset management, including maintenance of IT equipment inventory and related documentation.
Assist Senior IT members in identifying, troubleshooting, and resolving network and other IT-related issues.
Knowledge & Experience & Other
Working technical knowledge computer operating systems, including Windows and OSX (MAC).
Working technical knowledge of current network hardware, protocols, and standards.
Hands-on software and hardware troubleshooting experience.
Reliable Transportation
Personal Attributes
Strong written and oral communication skills.
Excellent interpersonal skills.
Ability to present ideas in user-friendly language.
Self motivated and directed.
Ability to effectively prioritize and execute tasks.
Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous)
Proven analytical and problem-solving abilities.
Formal Education & Certification
High School diploma and 1 years work experience in the computer industry.
Requirements
Personal Attributes
Strong written and oral communication skills.
Excellent interpersonal skills.
Ability to present ideas in user-friendly language.
Self motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous)
Proven analytical and problem-solving abilities.
Formal Education & Certification
High School diploma and 1 years work experience in the computer industry.
Strong written and oral communication skills.
Excellent interpersonal skills.
Ability to present ideas in user-friendly language.
Self motivated and directed.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Strong customer service orientation. (Optimistic, Cheerful, Honest, Courteous)
Proven analytical and problem-solving abilities.
Formal Education & Certification
High School diploma and 1 years work experience in the computer industry.
How to Apply
Contact: Jeremy Madsen
Email: jobs@dynamic.pro
Email jobs@dynamic.pro
Email: jobs@dynamic.pro
Email jobs@dynamic.pro
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