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Jobs(beta) - Customer Support Job
Commercial Lines CSR/Insurance Brokerage
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Position Type
Date Posted
198338
2
28k-52k a year
Holladay, UT
Full Time Employee
Jan 22, 2013 (closes Feb 28, 2013)
Job Description
Looking For:
Salt Lake City full services Insurance Agency in Utah is looking for a:
Commercial Lines Customer Service Representative

Job Description:
Customer Service Representative will provide professional, courteous service to our customers, carrier representatives and SentryWest colleagues. With a positive attitude, provide a high level of support in servicing and expanding our commercial accounts property and casualty lines of business. In general, issues related to policy processing, maintenance of client data in the agency management system, maintenance of file documentation, routine policy changes, and other transaction or clerical work are all duties required for this position.

Duties:
• Respond promptly and professionally to service needs of our clients
• Develop a high level of proficiency with agency management system (Applied TAM)
• Produce binders, certificates, endorsements and other policy related items in a timely manner while verifying their accuracy
• Provide clerical and technical support to Producers to benefit and establish/ maintain client relationships
• Prepares insurance applications and related documents by gathering, sorting, organizing, and recording client and prospect data, information, and documents
• Ensures compliance with underwriting guidelines by reviewing new business, cancellations, non-renewals, and reinstatement requests; noting discrepancies
• Updates job knowledge by participating in educational opportunities
• Enhances operations and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Requirements
Skills/Qualifications:
• Experienced in Commercial insurance and terminology
• Utah Property and Casualty licensed
• Strong ability to listen, discern, and prioritize with clients, colleagues and insurance representatives based on a deep understanding of relevant issues
• Posses a strong ability to effectively communicate orally and in writing
• Excellent computer skills (MS-Office, Word, Outlook, Excel)
• Commercial Lines experience with multiple independent Carriers
• Quick at processing and effective at multitasking


Other:
Position is full time, Monday through Friday. Salary Range is (28K-52K) depending on experience.
Direct resumes and questions to Emily at emily@sentrywest.com
How to Apply
Contact: Emily
Email: emily@sentrywest.com

E-mail resume to emily@sentrywest.com
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