Feedback   Contact Us
KSL Live! 
KSL Shows 
Apply Now
  • Posting Date Jan 11, 2013
  • Closing Date Feb 11, 2013
  • Contact Name Micah Russell
  • Salary N/A
  • Category Construction & Skilled Trades
  • Location South Jordan, Utah
  • Job Type Full-time
  • Years of Experience N/A
  • Industry N/A
Ad Number 196909
Member Since: Sep 2010
Favorite of: 1 Person
Page Views: 1 View

Other Jobs in South Jordan, UT

Change Location »
or ZIP (has priority)

More jobs loading...

    Contractor Relations Representative

    Landmark Home Warranty South Jordan, UT | Posted Jan 11, 2013

    « Back to Listings

    Job Description

    Landmark Home Warranty, a Utah-based home warranty company, is seeking a Contractor Relations Representative to join our growing team. Communicating: * Main point of contact with contractors * Negotiates and reviews contractor's rates * Serves as a "complaint bucket" (all contractor issues are directed to Contractor Relations for fixing) * Report performance results to contractors on quarterly basis * Services as a liaison for Company, Claims Manager, and Accounting Department Planning: * Responsible for finding qualified contractors for company territories * Create plan with action steps, goals, and a system of accountability to have every service area for Landmark filled with quality contractors * Prepare a system of Return and Report with Contractor Relations Manager regarding contractor performance measures * Schedule, in advance, effective travel to meet with contractors, discuss their performance measures, provide knowledge of policy, and build relationships of trust Controlling: * Responsible to reduce Cost per Claim with each contractor * Collaborate with Contractor Relations Manager in creation and development of a consistent survey and performance monitoring system for all contractors. Organizing: * Maintain contractor relationships via phone calls and in-person visits * Responsible for finding and obtaining part warehouse accounts for each company territory, including HVAC, Plumbing, and Appliances Leading: * Serves as a coach to the contractors teaching them how to work with home warranty customers and how to keep cost per claim down * Encourage support and interaction with co-workers to assist you in accomplishing your goals * Create an environment with contractors wherein they will see Landmark as a valued business partner

    Relocation costs may be covered.


    Experience/Education/Training: * 2-3 years of National Account Management experience * 3+ years of related sales and/or customer service experience and/or training * Experience with negotiating and fulfilling national customer contracts * Bachelor's Degree preferred Knowledge/Skills/Abilities Recommended: * Strong networking and relationship building skills * Understanding of HVAC, Plumbing, and Appliance industry a strong plus * Strong problem solving skills * Exceptional negotiation skills * Ability to create surveys, reports, and agreements Medical, Dental, Vision, Life, and Disability offered after 90-day probationary period. Drug test and background check required.

    Additional Information

    Email resumes to Micah Russell at

    No phone call please.

    Apply Now
    « Back to Listings More Jobs From This Employer »
    Loading More Jobs From This Employer...
    Site Index











    Advertise with KSL

    Other Resources



    Sister Sites

    KSL's public inspection files, including the Children's Television Programming Reports and the DTV Quarterly Activity Station Report, are available for viewing during regular office hours at the KSL Broadcast House.
    © 2011 | KSL Broadcasting Salt Lake City UT | Site hosted & managed by Deseret Digital Media - a Deseret Media Company