Wasatch I.T. (formerly Wasatch Software) is hiring for the position of Field Computer Technician. Job Duties include the following:
• Onsite and telephone support relating to technical issues involving Microsoft’s core business applications and operating systems for clients throughout Southeastern Idaho
• Support of disaster recovery solutions
• Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
• Basic remote access solution implementation and support: VPN, Terminal Services, and Citrix
• Monitor the remote monitoring and management system alerts and notifications, and respond accordingly through service tickets
• System documentation maintenance and review in ConnectWise
• Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages

Employment with Wasatch I.T. includes the following compensation and benefits:
• $10-$20/hr, DOE
• Full-time or Part-Time; Southeastern, ID
• Medical, dental and life insurance
• Fun, fast-paced work environment
• Work with a very diverse variety of people and technologies
• Cell phone and mileage reimbursement
• Fast Growing and Award-winning Company
o Microsoft “Partner of the Year” for Southwest U.S.
o 4 Consecutive Years on Inc. Magazine’s “Inc. 5000 List”
o Received 3 Consecutives “Utah 100” awards from Governor Gary Herbert
o TechSelect “Outstanding Program Member”
o Tech 200 and Tech 500 Award Winner

Qualifications for this position include the following:
• Advanced understanding of operating systems, business applications, printing systems, and network systems
• Telephone skills, communication skills, active listening and customer-care
• Diagnosis skills of technical issues
• Ability to multi-task and adapt to changes quickly
• Technical awareness: ability to match resources to technical issues appropriately
• Service awareness of all organization’s key IT services for which support is being provided
• Understanding of support tools, techniques, and how technology is used to provide IT services
• Typing skills to ensure quick and accurate entry of service request details
• Self-motivated with the ability to work in a fast moving environment

Contact: HR Manager
Email: service@wasatchit.com

Submit your resume to service@wasatchit.com to be considered for a position with Wasatch I.T. today!