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Artificial turf temperatures too hot for young athletes? KSL investigates

Debbie Dujanovic  |  Posted   Jul 17th - 10:33pm

Fake grass — or artificial turf — is a growing trend across Utah because it looks good and is pretty low maintenance. But the KSL Investigators got a complaint about how hot it can get, and we decided to test it out for ourselves.

Below the neon lights, hundreds of people call Las Vegas underground tunnels home

Mike Headrick and Tania Mashburn  |  Posted   Jul 13th - 11:52pm

It's not a story for those afraid of the dark. We spent a few days in the city. And just feet below the strip, where people are winning and losing millions, Is an underworld full of people believing there's nowhere else to go.

Utah County man gets thousands of phone calls, messages due to similar phone number to major bank

Mike Headrick  |  Posted   Jul 3rd - 10:33pm

When you call a customer service line, you just want to talk to a person. But what happens when the person who gets your information doesn't even work for the company?

Mistaken charges filed against 'good Samaritan'

Mike Headrick  |  Posted   Jun 30th - 9:09am

Imagine being labeled as a criminal when all along, you were the "good guy." KSL Investigators found a man who started out as the "witness" and ended up "wanted."

Turning the table on telemarketers and robocalls

Candice Madsen and Debbie Dujanovic  |  Posted   Jun 14th - 10:57pm

They are annoying, frustrating and often illegal, but robocalls are getting harder and harder to escape. KSL offers some robocall remedies and tricks for turning the tables on telemarketers.

Family smoked out of their 'smoke-free' apartment

Tania Mashburn and Mike Headrick  |  Posted   Jun 12th - 10:45pm

A young family thought they found the perfect "smoke-free" apartment complex. But after a new neighbor moved in, their baby's health started to suffer. When the family said their complaints were ignored by the apartment complex’s management, they called the KSL Investigators.

Families say Ogden monument company is leaving them stuck in the grieving process

Sloan Schrage  |  Posted   Jun 7th - 11:26pm

KSL Investigates years of heartbreak for Utah families who lost loved ones and say their grief was made much worse by a company taking months, sometimes years to deliver the stone for the grave.

Police ask for public's help solving 46-year-old cold case

Debbie Dujanovic  |  Posted   May 31st - 10:32pm

In August 1971, 18-year-old Olympus High School graduate stopped by a popular teen hangout at 2100 South and State Street on a Friday night. It was the last place she was seen alive. The detective in charge of the cold case is turning to the public.

Inspection shows hundreds of SL County law enforcement officers have expired bullet proof vests

Debbie Dujanovic  |  Posted   May 18th - 10:30pm

An inspection of 677 bulletproof vests used by officer and deputies who work for the Unified Police Department and the Salt Lake County Sheriff's Office shows 314, or 46%, of them, are expired.

How do you prevent a burglary? Convicted thieves tell all

Mike Headrick and Tania Mashburn  |  Posted   May 8th - 10:30pm

How do you stop a burglar from breaking into your home? If you want the real answer, you've gotta go straight to the source. Convicted burglars share their secrets by answering 10 questions for the KSL Investigators.

Utah lawmaker wants to regulate ticket scalping, cap resale prices

Debbie Dujanovic and Sloan Schrage  |  Posted   May 1st - 11:17pm

Paying 40, 50 or 60 percent more than the face value of a ticket to a big sporting event or performance is becoming more common in Utah thanks to online scalping. Now, a lawmaker says the practice is pricing Utah families out of attending events.

KSL Investigates RV rental rip-off

Mike Headrick and Tania Mashburn  |  Posted   Apr 27th - 10:18pm

You see an RV for rent in the classifieds. Seems like a good deal, so you decide to go on a road trip. Sometimes it works out. Sometimes the whole thing goes in the toilet. This is one of those times.

Protecting kids from violent images on family-friendly video app

Debbie Dujanovic  |  Posted   Apr 24th - 11:40pm

YouTube kids is very popular with children. It uses an algorithm to filter videos, sorts selections by age, and has a timer to help parents manage their child's viewing habits. But there is one setting parents should use to protect kids.

Traveler calls on KSL to investigate bed bug problem at Murray hotel

Tania Mashburn and Mike Headrick  |  Posted   Apr 10th - 10:45pm

A man who claimed he was bitten by bedbugs at a Murray hotel contacted the KSL Investigators after he says his concerns were ignored.

How you can avoid getting locked into a new carrier when you make the switch

Sloan Schrage  |  Posted   Apr 6th - 11:11pm

In the market for a new cell phone plan? One that might save money? A Utah family contacted the KSL Investigators because they couldn't believe what happened after they got home with their new cell phones.

Major spike in illegal drug sales in Salt Lake City, police say

Debbie Dujanovic  |  Posted   Mar 30th - 10:23pm

The Salt Lake City Police Department is facing a huge challenge: how to deal with an explosion of illegal narcotics for sale without being allowed to book buyers into jail. From 2015 to 2016 a crime analysis reveals officers seized 82% more drugs.

KSL Investigates: How safe is your Uber, Lyft or taxi ride?

Tania Mashburn and Mike Headrick  |  Posted   Feb 27th - 10:42pm

When you hop into a taxi or an Uber, you probably don't think twice about safety issues. But maybe you should. KSL Investigators checked 100 Ubers, Lyfts and taxis to see how many had serious safety recalls.

Police say jail restrictions wreaking havoc in Salt Lake County

Debbie Dujanovic  |  Posted   Feb 23rd - 10:51pm

Officers in a number of departments have been telling KSL a jail policy has made things so bad that the public needs to know what's going on.

New bill would do away with 'one size fits all' mandatory '25 to life' for child rapists

Mike Headrick and Tania Mashburn  |  Posted   Feb 15th - 11:17pm

A new bill currently in discussion on Utah's Capitol Hill would do away with the minimum mandatory sentence of '25 years to life in prison' for the most severe child sex abuse convictions.

KSL Investigates: Prison terms too light for sex offenders?

Mike Headrick and Tania Mashburn  |  Posted   Feb 9th - 8:00am

A Utah woman was shocked to learn her abuser was getting out of prison. Her story led KSL Investigators to look at how much time convicted child sex abusers really spend behind bars.