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SALT LAKE CITY — For those iPhone users that have had mishaps of dropping your phone and cracking your screen, there is good news. A 25-year-old has created a company that sends technicians to your home to fix your cellphone.
A.J. Forsythe co-founded "iCracked" as a start-up company that specializes in repairing cracked screens for iPhones. There are now 340 technicians spread throughout 11 countries.
"We're an on-demand group of individuals that no matter where you are, you can press a button and we'll dispatch a group of iTechs to you in real-time," Forsythe said in an interview with yahoo.com.
Forsythe's company has raised $700,000 from several investors, and hopes to raise another $5 million in the next phase of financing, according to yahoo.com.
The newly established company is doing quite well though, according to a spokesperson for iCracked. The reported revenue for 2012 was $2 million and the company expects to gross over $10 million in 2013.
The company recently made Inc. Magazine's 30 Under 30 list.
Forsythe said the company is still growing. He said thousands of technicians have applied to iCracked, but he only accepts around 50-70 new technicians each month.
"We are extremely diligent in who we bring on and who represents us as a company," he said. "We background check every single one of them. We have a five-step interview process. We have a sales team that will vet them at different stages of the process."
Although the company is growing and has techinicans in a variety of cities across the globe, they still aren't everywhere. However, the company offers the option of sending broken phones to iCracked and a technician will fix and ship the phone back to the owner the same day.
iCracked specializes in iPhones, iPods and iPads, but Forsythe said there are plans to also branch out to fixing Androids in the next few months as well.
